Shipping policy
1. Order Processing Times
All orders are processed within [1–3] business days (excluding weekends and UK public holidays).
If we are experiencing a high volume of orders, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.
2. UK Shipping Rates & Delivery Times
We currently ship within the United Kingdom.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [2–5] business days | £0.50 |
| Express Shipping | [1–2] business days | £2.50 |
| Free Shipping ( | [2–5] business days | Free on orders over £20 |
Delivery times are estimates and may vary depending on location, weather conditions, or courier delays.
3. International Shipping
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We do not currently offer international shipping.
4. Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available). Tracking details may take up to 24 hours to become active.
5. Delays & Lost Packages
We are not responsible for delays caused by the courier, customs, weather conditions, or incorrect delivery information provided at checkout.
If your order appears to be lost, please contact us at cutandscript@gmail.com within [7–14] days of the expected delivery date, and we will assist you.
6. Incorrect Address
Please ensure your shipping address is correct before completing your order. We cannot be held responsible for orders delivered to an incorrect address provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply.
7. Contact Us
If you have any questions about shipping, please contact us:
Email: info@cutandscript.co.uk
Business Name: Cut&Script